Below is a step‑by‑step, systems‑level blueprint for launching and scaling a Physical Therapy (PT) practice from scratch. It’s written for a newly‑licensed DPT who wants more than a single‑clinician side hustle—think multi‑location, data‑driven organization built to withstand reimbursement cuts, regulatory shifts, and rapid growth.
PT Business 101
1. Strategic Foundations
• Decide: orthopedics, neuro, pelvic health, cash‑based sports, mobile/home health, or hybrid
• Map revenue per visit (RPV) vs. cost per visit (CPV) under each scenario
Break‑even math:
Break‑even visits/week=Fixed Costsmo(Average Reimbursement−Variable Cost/Visit)×4.33\text{Break‑even visits/week} = \dfrac{\text{Fixed Costs}_{mo}}{(\text{Average Reimbursement} – \text{Variable Cost/Visit}) \times 4.33}Break‑even visits/week=(Average Reimbursement−Variable Cost/Visit)×4.33Fixed Costsmo
2. Legal, Licensure & Compliance
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Entity formation
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Most states require a Professional LLC or Professional Corp. Check corporate‑practice‑of‑medicine statutes.
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Tax, ID & Enrollments
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EIN → NPI → CAQH profile → PECOS for Medicare & Medicaid.
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State PT Board
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Facility license (some states).
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Direct‑access rules (visit limits without MD referral).
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Malpractice & General Liability
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Typical PT solo premium ≈ $1,000–$1,400/yr; add Cyber liability for HIPAA.
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HIPAA & Security Rule
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Adopt an EHR with SOC 2 Type II + BAAs for every vendor (video‑hosting platform included).
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Medicare specifics for 2025
3. Financial Architecture
Start‑Up Cost Matrix (USD)
Funding paths: SBA 7(a) loan, equipment lease, personal LOC, angel, or bootstrap.
4. Operations Infrastructure
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Electronic Health Record (EHR)
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Look for direct integration with billing, outcomes collection (e.g., FOTO, CareConnections), and your custom video‑exercise library platform so HEP links auto‑embed in patient portals.
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Workflow Engineering
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Day 0: E‑verify insurance → Intake + e‑sign consents (DocuSign) → Baseline PROM (e.g., LEFS).
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Day 0 + 1 h: Comprehensive evaluation (97161‑97163) → Plan of Care → Teach 2–3 custom exercises; record quick demo on phone; upload to library; send secure link.
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Ongoing: SOAP note within 24 h → Charges batched nightly; 837P to clearinghouse; ERA auto‑post; re‑assess every 10th visit.
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Key Performance Indicators
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Visits/Case, Cancel‑No Show %, RPV, CPV, Net Collection %, Patient Activation Measure (PAM). Add “Video Engagement %” once your library is active.
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5. Marketing & Growth Flywheel
Phase 1: Establish Authority
Phase 2: Digital Multipliers
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SEO: Build topic clusters around CPT codes + conditions.
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Ads: Retarget site visitors on Meta/TikTok with your branded exercise snippets.
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Partnerships: Concierge MDs, CrossFit boxes—bundle “movement screens + custom HEP videos.”
6. Technology Stack
7. Scaling Beyond the Solo Phase
• Compensation: 38–45 % of net collections or $75k salary + bonus.
• Regional manager at 3 sites.
• Centralize billing and video‑content editing.
• Multistate payer contracts; credentialing pipeline automated.
8. Quality, Risk & Continuous Improvement
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Internal Audits: 10 charts/therapist/quarter; score on defensibility, proper CPT use, time‑based services attestation.
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MIPS Quality Pathway: Pick measures 128 (BMI Screen), 226 (Tobacco), 130 (Medication Review), 182 (Functional Outcome Assessment), 291 (Functional Mobility in Home Health), 479 (Functional Change—Low Back).
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Patient‑Reported Outcomes: Integrate PROMIS or FOTO; publicly share aggregate improvements to strengthen marketing.
9. 18‑Month Timeline (Example)
10. Resources & Checklists
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APTA Private Practice Section: contract templates, KPI benchmarks.
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CMS CY 2025 PFS Final Rule Fact Sheet for annual reimbursement updates. cms.gov
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KX Threshold Tracker Spreadsheet (download from APTA).
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MIPS Measure List (see MDInteractive summary). mdinteractive.com
Final Thoughts
Yes, reimbursement is shrinking and compliance is complex, but PT practices that pair rock‑solid clinical outcomes with frictionless digital delivery—like a HIPAA‑secure custom video library—capture retention, referrals, and premium pricing even in a fee‑squeezed landscape. Build robust systems from day one, measure relentlessly, and expand only when every process is SOP‑ready. Your practice can grow bigger and better—without sacrificing the craft that brought you into PT in the first place.